Orders are shipped out within 1-2 business days via USPS or UPS. Please indicate if you need your item(s) expedited by sending me a message from the contact page. Express mailed packages will incur extra charges accordingly.
Su Chi Pottery is packed with the utmost care for safe arrival to your home. Items are wrapped in bubble wrap and packed with peanuts into a sturdy box.
If you are not satisfied with your order, you may exchange an item(s) within 14 days of receiving your shipment for store credit or refund. When exchanging, we kindly ask that you pay the return shipping cost.
|$0 – $50||$16|
|$50.01 – $100||$23|
|$100.01 – $150||$35|
|$150.01+||$25+actual shipping cost|
Damaged Upon Arrival
If an item(s) is broken upon arrival, notify me within 48 hours. An insurance claim can only be filed if all materials are kept.
While we will always look for the least expensive shipping option, customers who wish to have pieces shipped internationally will be responsible for additional shipping charges, as well as associated duties and fees.